Customer Testimonials

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DealerRater Jul 23, 2022

I had an issue with my rims for my winter tires and thank you Steve for resolving the issue. Your customer service was great . Thanks again!

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DealerRater Jun 27, 2021

I had the best experience purchasing my car from brantford Honda. Vali was great, was trustworthy and honest which is something I appreciated being a first time car buyer. I highly suggest giving Vali a visit at brantford honda.

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DealerRater May 11, 2021

Following a negative experience at another Honda dealership, I contacted Brantford Honda and spoke with Franny regarding a couple Demo vehicles Brantford had listed for sale on the web page. I was promptly contacted by sales rep Calvin St. Germain. We communicated over text, email and telephone. All of my questions were answered quickly and honestly. When I attended the dealership to pick up my vehicle, everything was exactly as explained and as expected. From beginning to end, the transaction was completely transparent. I have found a car dealership and salesman that I will trust for future vehicle purchases. I ...

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DealerRater May 3, 2021

Casey O’Neill assisted me in the best possible way and gave a really fair deal. I Highly recommend Casey for anyone who visits I!!

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DealerRater Feb 1, 2021

Vali was wonderful to work with during our used-vehicle purchase process. From beginning to end, he responded promptly and thoroughly to our inquiries, was always courteous, and when he wasn’t sure about something he wasn’t afraid to say so and got right back to us once he had found the answer. Because we don’t live near Brantford, Vali got us some of our answers regarding the vehicle’s features by sitting in the vehicle while on the phone with us, and checking out each thing we asked about. When we came to the dealership for the test-drive, ...

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DealerRater Dec 24, 2020

I went in and dealt with James Wright, he was pleasure to work with! He was honest and fair, talked about my needs and wants, found the perfect car for myself! It was probably one of the best non pushy car buying experience I have ever had. Will be a customer for life because of his service.

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DealerRater Dec 18, 2020

Very pleased with the service I received while purchasing my new vehicle. James was a delight to work with! Not only was he knowledgeable about the specs and features of the vehicles he was also very approachable, always available and responded to my questions diligently. Thank you James for making this a great experience for me!!

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DealerRater Dec 17, 2020

I walked in not knowing what I wanted, met James Wright , was glad I did. Very knowledgeable, great personality, very easy to understand. Highly recommend.

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DealerRater Oct 19, 2019

I walked in to Brantford Honda two weeks ago. I have never owned a Honda. I had just been given very serious and bad news about the vehicle I was driving (not a Honda). Ryan Stroud immediately greeted me with a very warm and friendly smile. Ryan is extremely knowledgeable and so amazingly friendly to deal and work with. He made my buying experience so much easier. I explained what I wanted in a vehicle and what I could do without. Ryan went over and above to help me out. I found everyone at Brantford Honda, including Nicole Nitschkie (Business ...

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DealerRater Sep 8, 2019

Very surprised the dealer was larger then I had anticipated I called ahead and talked to sales rep Calvin iSt Germaine he was very prepared for us he had 3 models set up front ready and waiting for us CVR ,Passport and Pilot EX. Calvin had us sit in each Honda and tell us all the features and functionality of all three then we went for a test ride. He then helped us understand all the functions. Calvin then proceeded to take us for a test ride. For safety reasons, he demonstrated the hands free feature and the safety lane control. ...

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DealerRater Mar 29, 2019

I worked with Papa and the team at Brantford Honda to get rid of my Chrysler 300 and take home a brand new 2019 Honda Civic sport touring! He made it simple and explained all the features I could have! Great trade in value as well! 10/10!

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DealerRater Mar 28, 2019

Scott just helped me into my third Honda. His guidance and expertise was amazing, just like the first two times. He went above and beyond trying to find the perfect and safe vehicle for me and my little girls. He answered all my questions with ease and made the process seamless and easy. Thanks Scotty!

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DealerRater Mar 26, 2019

We have been leasing Honda Civics at Brantford Honda with Scott McCulloch for approximately 15 years. Scott has always treated us with respect and as if we are his number one customer. We appreciate Scott's knowledge and professionalism. He goes above and beyond even after we have our new car. We are grateful for all he does for us. Whenever we are at Honda for service, Scott will come over to say hello and ask how we are doing. The Honda team from sales to service are friendly, knowledgeable, courteous. We wouldn't go anywhere else. If you are considering ...

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DealerRater Mar 8, 2019

Papa always provides caring, professional service, and goes above and beyond even after you own the car. I recommend him for all your vehicle purchasing needs. If he doesn’t have what you are looking for he will find it. Always polite, awesome service. Sincerely: Rose

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DealerRater Mar 8, 2019

This was our first purchase at Brantford Honda and it wont be our last. We dealt with Casey O'Neill , he made the entire experience a good one. We would highly recommend him if you are in the market for a new or used Honda

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DealerRater Mar 3, 2019

Has been my go to Honda dealership since I moved to Brantford. Much better service than the Toronto-based Honda dealerships I used to go to.

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DealerRater Mar 1, 2019

Come down to brantford Honda and ask for papa a.k.a Showtime he’ll make it happen, great experience,if I ever need anything he’s there right away to help you thanks again.

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DealerRater Feb 27, 2019

You can tell how good your experience is going to be with a car dealer within minutes of meeting them. As soon as I sat down Scott McCulloch I knew right away he was the best salesmen I could’ve asked for. The rest of the staff were also nice and easy to work with. Scott was very thorough, answered all my questions, and offered his advice. He ensured I had all the info necessary to make the right decision and helped me get all the accessories I needed for my new car. The process felt like a breeze. I ...

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DealerRater Feb 24, 2019

Brantford Honda has always treated us great from the salesman to the managers to the service advisors. We always feel welcome when we go there and that we are treated fairly. It's always an enjoyable experience.

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DealerRater Feb 24, 2019

I had taken my 2019 Honda Accord hybrid touring to Beverly Tire to get nitrogen put in all my my tires. The requested service was done but I had the TPMS symbol come on twice after I left Beverly tire. I had another Beverly tire location troubleshoot this issue and they reset the TPMS only to have it come on a second time! After the second time the TPMS symbol came on, I decided to go directly to Brantford Honda where I explained the issue to Trevor who was able to reset the TPMS to Honda specifications correctly and I have ...

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DealerRater Feb 23, 2019

We have never owned a Honda before, but after having spent a delightful time with very knowledgeable salesperson James, our minds have been completely opened up to the features and benefits of this brand, particularly the new Accord Sport 2.0T! Wow! Since we keep our vehicles a long time, durability and reliability our paramount in our decision making. But, the "fun" factor counts as well, and while we both agree on the lunar silver metallic color, I'm still trying to convince my wife we "need" the manual version.

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DealerRater Feb 23, 2019

From the moment I walked in, everyone was welcoming and smiling! I really felt my business was appreciated and my wants were accommodated in every respect. It took a bit of work to finally find want I wanted and James remained professional and friendly throughout.

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DealerRater Feb 23, 2019

My husband and I have had experience with multiple dealerships when looking for a car. We went to Honda and expereinced the best Service from James Rijneveld and as a result we have now gone there for 3 vehicles and will continue to go back to him for any future purchases.

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DealerRater Feb 22, 2019

Erica Agnes is very upbeat, obviously enjoys selling Hondas and believes in her product. She was very thorough in taking me thru this process. You can tell this is a happy dealership.

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DealerRater Feb 21, 2019

I have purchased a number of vehicles over many years and, frankly dread having to "play the game". Casey made my experience stress-free and, dare I say, pleasant. We discussed price, trade-in and arrived at a deal in no time. I was treated with respect throughout the entire process, and never felt like there was any attempt to take advantage of me. When I went to pick up my new vehicle, there was a big bow on it - which made me laugh and I really did feel like it enhanced my experience. It was a little thing ...

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DealerRater Feb 21, 2019

Great buying experience !!! Erica Agnes helped our family from start to end and made sure to we had everything we needed for our new vehicle and more!! Thanks Erica and Brantford Honda !!

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DealerRater Feb 20, 2019

Super thrilled to have just picked up my shiny new 2019 Honda Civic Touring from Brantford Honda. Erica was a pleasure to deal - super personable and she made sure the entire process went smoothly from the initial test drive to signing paperwork - highly recommended! Thanks again!

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DealerRater Feb 20, 2019

My wife purchased her Civic from Brantford Honda 5 years ago so we went back looking to purchase a CR-V. The experience was wonderful and Casey was able to answer all of our questions and allowed us to take multiple test rides. He also took our calls for our questions after we purchased and went home which is very much appreciated. Seamless experiences like this make car shopping much easier for everyone. Thanks to Casey and Brantford Honda!

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DealerRater Feb 19, 2019

My experience with Brantford Honda was exceptional. I dealt with sales associate Papa Amoah who was very approachable and informative when it came to the sales process. I never felt any stress or pressure and still receive updates along the way of how my vehicle is doing and if is require any assistance. Papa Amoah made the process very smooth and as such I will definitely be a returning customer.

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DealerRater Feb 18, 2019

Papa was wonderful to deal with, genuine and actually cares. Would recommend him to all looking to be treated fairly. In this age of digital shopping it’s refreshing to actually have good human interaction. Betzy

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DealerRater Feb 17, 2019

I already had a great relationship with Brantford Honda prior to the purchase of my new vehicle. I dealt with many sales people regarding the purchase of my new car. It was Jeremy who actually listened and found me the ideal and perfect vehicle given my needs. Unlike most sales people, Jeremy was not pushy and encouraged me to explore other options to be sure to select the right vehicle given my needs for a vehicle. I absolutely recommend Jeremy at Brantford Honda because of his exceptional and professional service. It’s a pleasure seeing him every time I head ...

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DealerRater Feb 16, 2019

The Honda Accord 2018 SPORT was an amazing car to purchase and I won't hesitate to buy another from Papa! What made it more amazing was having Papa as our sales associate. He is friendly and very knowledgable about his cars. He genuinely cares about his customer and ensuring I was satisfied in making a significant purchase.

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DealerRater Feb 16, 2019

I couldn’t be more thankful for all the informative and caring work Papa put in to helping me get me dream car. Always there for me whenever I need him .

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DealerRater Feb 16, 2019

I was initially thinking about buying a new CR V then decided not to. Then a few weeks later Jeremy Winger gave me a follow up call to see how l was a inform me about some new incentives that Honda was offering on the 2019 CRv’s. there was no pressure said that he just wanted me to know about them if I was considering a purchase in the near future to give him a call. He took the time to go over all the details with me and now I’m the very happy owner of a brand spanking ...

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DealerRater Feb 15, 2019

Papa was super great to deal with. Friendly, curteous and knowledgeable. We felt super comfortable working with him, and he tried his best to get us a great deal. Will def be back and will recommend his services!!!!

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DealerRater Feb 15, 2019

Papa was my salesman, great person to deal with treated me as a friend looking out for my best interests and not just looking to get the sale done. If you’re looking for a great dealership Brantford Honda is the right dealership to go to with great staff and great prices

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DealerRater Feb 15, 2019

I had the good fortune of having an interaction at the Brantford Honda dealership with Papa Amoah. This is the kinda of service that makes you do a return business. From the moment my wife and I walked in the dealership, the level of professionalism, customer service and product knowledge we received were simply amazing. Papa showed great patience and always found out our needs before even attempting to make a sale. I would highly recommend his services! Keep up the good work Papa.

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DealerRater Feb 15, 2019

Awesome sales experience! Would highly recommend to anyone. I texted papa and he had me in a new car immediately, and it was exactly what I was looking for at an awesome price!!

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DealerRater Feb 15, 2019

Brantford Honda was wonderful! Papa’s customer service was great he jumped in ready to help. Gave me every detail I needed and answered every question I had. Even though the day was super windy he made sure those balloons stayed on my car as well. Also Pete was wonderful and did everything he possibly good to get the best financing I couldn’t of ask for a better team! Thanks guys. 🙂

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DealerRater Feb 14, 2019

Papa gave me all info to make a good purchase. awesome service. From the beginning to the end he had all information on hand and offered it when asked

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DealerRater Feb 13, 2019

I would definitely recommend Brantford Honda and specifically the sales person Casey he makes my deal so esay I got Honda 2016 crv love it

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DealerRater Feb 13, 2019

I had to go see the #1 salesperson and I was nothing short of impressed. If you want to work with someone who knows more about vehicles than simply the make, model, year and colour, you have to ask for James. I will be visiting him again to purchase my second vehicle.

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DealerRater Feb 13, 2019

I have never experienced this kind of customer care until I met James. He came in twice outside of his shift to work with me, when I was looking for a vehicle and when I had my delivery. Excellent salesperson, make sure to ask for James Wright!!!!

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DealerRater Feb 13, 2019

I would highly recommend Mr. James Wright for being your number one sales person when buying a car at this dealership. Ge is very kind, capable and knowledgeable about his products and with great professionalism. You will never be disappointed or dissatisfied after buying your dream car.

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DealerRater Feb 13, 2019

If you’re shopping for a vehicle, I highly recommend James Wright. He went above and beyond to ensure my experience and purchase were perfect. The vehicle I was looking at sold and he worked very hard to find me something else. I can’t express how much I appreciate all the follow up and accommodations I received from him. Go see Mr. Buy it Wright at Brantford Honda and you will never be disappointed!

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DealerRater Feb 13, 2019

James Wright is the BEST salesperson I have ever worked with. He is so knowledgeable and client focused. He really takes the time to work with you through the process and I felt no pressure. He answered all my questions and made sure I had all the information to make an informed decision. He’s number one at Brantford Honda, so make sure you buy it Wright with him!!!

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DealerRater Feb 13, 2019

Casey went above and beyond for my family and I. He listened to what we wanted, was not at all pushy, and came in on his day off to assist us as our schedule is very busy. Thanks again Casey!

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DealerRater Feb 13, 2019

Made the process of looking for a car so easy and fun, would definitely recommend and look forward to working with Casey again! Thank you for the great experience!

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DealerRater Feb 13, 2019

I highly recommend Casey for anyone shopping around for a new vehicle! He was both knowleagable about the vehicles I was interested in, and approachable so that I felt I could ask any question that I had. He seemed determined to find the right fit for me, while at the same time not making me feel pressured to make a decision right then and there. Simply the best service I have had yet in all my car shopping experience! In getting to know him, he also shared that he is newly engaged!! What a lucky lady! Thanks Casey.

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DealerRater Feb 13, 2019

Casey made buying a car so easy and problem free. He was there every step of the way making sure we were happy. Love our new (to us) car!

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DealerRater Feb 13, 2019

I am so happy with my new Honda and the customer service I have receiver from Casey O’Neill. He is very straight forward, honest, trustworthy and reliable. Any questions I had he was available and knowledgeable. Would 10/10 recommend!!! #bestdealoneill

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DealerRater Feb 13, 2019

Dealing with Casey O’Neill made my purchase so relaxing and took the stress away, he listens, is honest and helped me and my husband with any questions we had! Highly suggest going to see him at Brantford Honda, we will be back for our next one! Thank you Casey!

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DealerRater Feb 13, 2019

Casey was great and knowledgeable, made the whole process enjoyable. Any questions or concerns I had, he handled professionally and was always easy to contact. Would recommend Casey to anyone looking for a car.

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DealerRater Feb 13, 2019

Amazing care provided. Brantford Honda is incredibly welcoming and they take care of their customers like family. Papa truly makes the car buying experience feel stress-free and overdelivers on value.

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DealerRater Feb 13, 2019

Nothing but great service. We were looking for a vehicle and Casey was very pleasant and honest with what we were looking for. Thanks again

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DealerRater Feb 13, 2019

I had a wonderful, stress-free experience buying my 2019 Honda Pilot from Erica. She took me through all the steps, explained everything in thorough detail, and gave me the BEST price. I would not hesitate to give Erica and the rest of Brantford Honda 5/5 stars for their service, friendliness and most of all price!

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DealerRater Feb 13, 2019

From the moment I entered the dealership, Casey helped me every step of the way. Buying your first car can be super overwhelming, but with Casey; it was the easiest thing I've done! He truly made the experience amazing and effortless. I will definitely be back for my next car and will only ask for Casey! Thanks again!

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DealerRater Feb 13, 2019

I was referred to Brantford Honda by me neighbor who is an employee there. Glad I listened. Very happy with the truck I bought and the service there is great. Thanks Casey.

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DealerRater Feb 13, 2019

If tour looking for a car erica is your girl omg from start to end she made it so easy to get my new car and explained everything in detail. Hands down shes amazing.

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DealerRater Feb 13, 2019

Brantford Honda and Papa the amazing! He’s the best Person if you need a car! Kind and caring about the people and what they want

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DealerRater Feb 13, 2019

Having the nickname “showtime” comes with pressure and high standards you must achieve but that’s not a problem for Papa. I have had the pleasure to do business with papa on numerous occasions and he never fails to disappointing me. Papa is a family oriented type of guy who enjoys helping customers purchase the best vehicle to meet their needs and loves to give back to the community. I would highly recommend Papa Aka “Showtime” to anyone looking for a new or preowned vehicle to call to him, you will not be disappointed I grant you that.

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DealerRater Feb 13, 2019

I purchased a new 2018 pilot and I was so happy with it and the service I receive that I went back a month later and purchased a brand new 2018 odyssey ? Papa Amoah did an incredible job helping me find the perfect vehicles. I highly recommend him and Brantford Honda 🚙👌🏼

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DealerRater Feb 13, 2019

My wife and I just bought a 2016Honda Accord - from Brantford Honda. We are very happy with the car and especially the experience of buying from Papa Amoah. Papa did everything he could to make our buying process as pleasurable as possible. We will be back to buy our next Honda and service at Brantford Honda.

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DealerRater Feb 13, 2019

Papa did an amazing job being very friendly and enthusiastic sales person. He helped me pick out the perfect vehicle for my price range and also made the whole experience fun.

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DealerRater Feb 13, 2019

Papa was exceptional to work with. He listened to what we wanted and delivered on his promise! He was also very pleasant to work with

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DealerRater Feb 13, 2019

We purchased our 2015 Honda CR-V from this dealership, very easy going and comfortable experience, our sales person was Papa and you might have a hard time to meet a nicer guy selling these great cars. We would definitely recommend him and this dealership if you’re thinking of buying a Honda, this dealership and the staff is very friendly and helpful.

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DealerRater Feb 13, 2019

Papa was great to work with! Enjoyed my experience and would definitely recommend him to others! I love my new Ridgeline! And my kids are happy with their vehicles too!!

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DealerRater Feb 12, 2019

Papa was amazing! Definitely took care of us with we were looking for in a car and definitely worth the investment. I highly recommend dealing with Papa when you go to Brantford Honda.

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DealerRater Feb 12, 2019

Met a great salesman by the name of Papa sold me a 2018 Civic, excellent condition absolutely love my car and his outstanding service. Highly recommended to anyone looking for a luxurious reliable car!

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DealerRater Feb 12, 2019

Poppa went the extra mile. LIstened to exactly what we needed, what we could afford and got us a great deal. He was genuinely interested in helping us, didn't try to upsell and was a pleasure to deal with. We love our Civic too!

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DealerRater Feb 12, 2019

I had been looking for sometime for a Honda CRV - touring with a beige interior, I live in Niagara region. I found the Brantford dealership on line and called the sales department where I had the pleasure of speaking with Papa. He has a very positive “let me help you” attitude; very professional. From a phone call inquiry to the purchase of my new vehicle he was an absolute gentleman and resource. I have also used his knowledge of Honda vechiles since the purchase. He can be counted on to reply. Crest customer service skills! I would recommend him ...

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DealerRater Feb 12, 2019

Brantford Honda are always professional and caring. We have dealt with Scott, Pappa and Jeff and all three demonstrate the meaning of customer service . Nothing is too much teouble. PAPPA AMOAH has an amazing personality and is a fabulous sales rep for Honda. He represents the company very well.

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DealerRater Feb 12, 2019

Dealing with James Wright was an easy, honest and an overall great experience when I purchased my Accord! You’ll thank yourself when you buyitwright!

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DealerRater Feb 12, 2019

After 20 year of being with GMC ,my Honda dealer made it easy to switch. His service was inviting,friendly and easy to talk to. I had no doubts after the service I received ,I mafe the right decision. Thank you again Papa O.

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DealerRater Feb 12, 2019

Papa Amoah is friendly and helpful. I was first looking for a previously owned CRV. I used cargus and searched every dealership within a 3 hour driving radius of my hometown. Brantford is the closest dealership, yes but I wanted to find the best price and was willing to do my homework. In the end Brantford was most knowledgeable about the CRV and upfront about any recalls. They also gave me the best price compared to other dealerships I drove for hours to see. Furthermore, they add a nice personal touch, promising me they will help me care for my new ...

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DealerRater Feb 12, 2019

3rd time going into Brantford Honda to purchase a vehicle. This time I had the pleasure of having Papa Amoah to assist me with my purchase! Overall Papa was fantastic and so very helpful. He made sure that I got exactly what I was looking for, not to mention it was a fun and amusing time purchasing a car. If anyone is considering a Honda in the near future.. Papa Amoah aka showtime is the man you want to help you out.

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DealerRater Feb 12, 2019

Awesome experience from papa, I would recommend this guy to the world, 5 star service, very pleased with the results, vehicule works great, it was a great recommendation from papa

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DealerRater Feb 12, 2019

We have bought our last 6 cars from Brantford Honda and they have always treated us well. That's why we keep coming back. Our sales rep Papa always has time and patience when it comes to buying a car. That's why we have sent our friends and family there to buy from him.

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DealerRater Feb 12, 2019

The customer service was beyond expectations! Papa not only treated me like family but found me the perfect car and had me set up and off the lot in no time! If anybody is looking for a car it’s #showtime

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DealerRater Feb 12, 2019

Great service. Papa drove all the way to Mississauga to deliver the car to me. He genuinely cares about the experience you have. His personality makes the experience better than average. Very smooth, easy transaction!

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DealerRater Feb 12, 2019

I would definitely recommend Brantford Honda and specifically the sales person Papa! He was very helpful yet not your typical pushy salesman. The whole experience was very positive and I will be back! It definitely was worth the drive from Kitchener !

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DealerRater Feb 12, 2019

Great experience purchasing a car for the second time from Papa. Every step of the process was friendly and courteous and didn’t at any point feel like I was trying to be steered into anything I didn’t want. Thanks again Papa, Peter & Honda!

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DealerRater Feb 12, 2019

I recently bought a 2018 Honda CRV from Brantford Honda and I had the pleasure to work with Erica Agnes. I would recommend anyone looking to purchase a new vehicle go through her. She goes above and beyond for her customers. Thank you Erica for the fantastic service!!

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DealerRater Jan 3, 2019

I have dealt with this Honda dealership for past 2 honda vehicles with Ryan Stroud and would not deal with anyone else. I can drive in at anytime and this dealership and Ryan give me excellent service. Denise Carpenter

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DealerRater Sep 30, 2018

Drove off the lot today in a new Honda Civic for my daughter. The service from purchase to pick up was exemplary. Mike Anderson was amazing to work with. Felt more like a friend than a salesman. Totally recommend Brantford Honda!! We are still smiling.

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DealerRater Jul 13, 2018

This was our second experience with Brantford Honda and this time was just as good (if not better) than the last. In 2015 we were referred by a friend to Scott McCulloch and we weren't disappointed. Scott was pleasant, fair and very knowledgeable. He explained all of our options to my wife and I. We ended up leasing two new Hondas that we were very happy with. Upon conclusion of the leases last week, we went back to Scott and once again we were very satisfied when we leased two new Hondas. I'd recommend Scott and the Brantford team ...

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DealerRater May 15, 2018

Without a doubt, one of the best service experiences I've ever had. Trevor is a wonderful service advisor who takes the time to make you feel welcome and understood. Truly exceeded my expectation and I will look forward to continuing my service with Brantford Honda.

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DealerRater Apr 25, 2018

I went in looking to test a Civic or Accord. The sales staff (Ryan) was amazing, very friendly, no pressure, attentive to what I said I wanted. The process of me deciding on if I wanted to move forward took a few days, but Ryan never made me feel pressured, or that I was wasting his time. Everyone from the Sales Manager, Finance Manager, Service staff I talked to and dealt with were great. It was easily the most painless experience I have had buying a car. I would recommend them 100% and I love my new Civic Coupe Touring.

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DealerRater Aug 27, 2017

Joshwas professional and help us and 3 ppl at same time he look like a crazy man but was superb have test drives and is going on at noon on a Saturday in the end sold us a Honda accord a well deserved guy doing his job I tell people about his go to talk and help everyone I give him a 9/10 on a great job 😀

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DealerRater Aug 8, 2017

Just picked up my 5th leased car from Scott at Brantford Honda. Dealing with Scott is a pleasure and completely stress free. After driving from Toronto for 2.5 hours in nasty rain storm and on the Friday eve of a long weekend, it was a relief to find the car and all the paper work ready to go. Scott, (although ill at the time) stayed past closing to make sure I was familiar with all the new bells and whistles before heading back to Toronto. I was not rushed out the door and all my questions were answered. Although I live ...

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